EXPLANATION OF SERVICES AND GOTHAM POLICIES

INCLUDED WITH EVERY RECORDING AT GOTHAM:

The studio rental, audio recording (summed file unless multitrack is added during the booking process), microphones for up to four people, headphones, a sound engineer to start and stop the recording, audio file processing and file delivery within 24 hours of the recording. *Please email our support line, hello@gothamproductionstudios.com if you have any questions.

BOOK/CANCEL/RESCHEDULE POLICY:

Gotham requires 48 hours to book, cancel, or reschedule your session. To receive a refund for your session, you must cancel 48 hours before the booking using the Change/Cancel button in the email kickback sent after the booking is made. *If your booking is within 24 hours, the Change/Cancel button will no longer work to coordinate with our policy. No refunds are given, and no rescheduling is allowed within 48 hours.

*4K/BRAW INFORMATION: 

You must bring your own Sandisk 1 TB or 2 TB hard drive(s) so our team can record the video to your drive(s). You can buy Sandisk 1 TB drives from us for $180 per drive if you don't have them. You must bring sufficient hard drives to store all of the files. We require one hard drive for each camera selected. We use Blackmagic cameras in our studios, and they produce BRAW files for 4k. We cannot plug it into the cameras if you do not bring a Sandisk drive.

ENGINEER + EXPLAINED:

If you want more hands-on assistance during the recording or need to record multiple episodes, please select our Engineer + service, which will get you a Gotham engineer to provide extra help. Otherwise, the Gotham engineer will start and stop the recording, and everything will be on one file.

MULTITRACK EXPLAINED:

Multitrack must be selected during the booking process to receive each speaker’s audio track separately. Otherwise, a summed (all speakers on one track) is provided and sent within 24 hours of the recording.

STUDIO CAPACITY:

Our Empire Studio is best for two to three microphones, Chrysler Studio is best for three to four, and our Liberty Studio is best for two to three.

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